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Orders and Shipping

Within two business days of receipt of your approved transaction, your order will be shipped using either a courier service or Australia post, whichever service offers the best rates. Shipments can be delivered to another address than your own, simply specify other delivery address during checkout.

If no one is present to sign for the goods, the courier company may leave a card with contact details to arrange alternative delivery or request you pick it up at the nearest depot/ post office.

We currently only provide automatic shipping costings using either Australia Post rates or pre-arranged prices by local courier companies. If you wish to make an international order, please email sales@urwater.com.au your request and we will seek quotations on shipping to your international destination and reply by email.